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How to file a complaint with the FCC

Filing a Complaint with the FCC Is EASY You can file conveniently:

Electronically:
If you have a telephone complaint, you can file on line through our Internet site at http://www.fcc.gov/cgb/complaints.html.

E-Mail:
You can send us a complaint through fccinfo@fcc.gov

Mail:
Written complaints can be sent to:

Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Complaints
445 12th Street, SW
Washington, D.C. 20554

Fax:
Complaints can be faxed to us at: 1-866-418-0232

Phone:
Toll Free:
1-888-CALL-FCC (1-888-225-5322) Voice
1-888-TELL- FCC (1-888-835-5322) TTY
Our Consumer and Mediation Specialists are available Monday through Friday, 8 a.m. to 5:30 p.m. ET

We need the following information:

  • Your name, address and the telephone number or numbers involved with your complaint; (if telephone related)

  • A telephone number where you can be reached during the business day;

  • Specific informationabout your complaint, including the names of all companies involved with your complaint;

  • Names and telephone numbers of the company representatives that you contacted, the dates that you spoke with these representatives, and any other information that would help process your complaint;

  • If telephone related, include a copy of the bill(s) listing the disputed charges;

  • What type of resolution are you seeking?

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